Privacy Policy

Last updated: March 2026

1. Introduction

Ozcan Leather ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ozcanleather.com) or make a purchase from us.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of personal information:

  • Contact information: Name, email address, phone number
  • Payment information: Processed securely through Stripe — we do not store your credit card details
  • Order information: Products purchased, order history, gift card codes
  • Communication: Messages you send us via our contact form or email
  • Technical data: Browser type, IP address, and website usage data collected via cookies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Manage gift card purchases and redemptions
  • Respond to your enquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Security

All payments are processed securely through Stripe, a PCI-DSS compliant payment processor. Your credit card details are encrypted and handled directly by Stripe — we never see or store your full card number.

5. Third-Party Services

We use the following third-party services that may collect data:

We only share information with third parties to the extent necessary to provide our services to you.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookies through your browser settings.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Order records are kept for a minimum of 7 years for accounting and tax purposes.

8. Your Rights

Under the Australian Privacy Act, you have the right to:

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: